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Web Service Message - Error while processing inbound third party communication

Hi all,

We have an SAP ERP / C4C web service integration. And I ´m having an error in Web Service Message monitoring that display this:

Message: "Error while processing inbound third party communication"

Long Text: "Exception: Error in message header mapping; agent class is CL"

https://answers.sap.com/questions/11962250/web-service-message---error-while-processing-inbou.html?childToView=13133301&answerPublished=true#answer-13133301

I already gone through this blog but couldn't rectify the error, Any new suggestions please.



Thanks

Vinay

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2 Answers

  • Posted on Sep 03 at 03:14 PM

    Hi Vinay,

    This error can happen for multiple reasons.

    Could you check the points mentioned in the following KBA?https://apps.support.sap.com/sap/support/knowledge/en/2596951

    Kind Regards,

    Nishanth

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  • Posted on Sep 05 at 11:30 AM

    Hi,

    The below attached pic is the error text I am facing, I rechecked Communication systems & Arrangements done in C4C, Everything is good. In CPI also i am able to get the data and is successfully completed.

    Kindly let me know any other suggestions please.

    Thank you

    Vinay

    error-2.png


    error-2.png (72.4 kB)
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