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French translation for selected german localization in SAP Backoffice Product Export

Hello experts,

I amcurrently facing an issue that the attributes in the excel export are translated in french although I have selected the german language on login. So the complete shop is german except the attributes for the excel product export.

The english translation for backoffice looks fine. We faced the same issue for some widgets in the cscockpit before migrating from 6.5 to 1811 if that helps.

I already tried to create a new user and checked the fallback languages.

Help would be much appreciated.



Update: It seems that not only the excel export is translated in french. All attributes which are translated seem to use the french instead of the german localization. An example for this would be the time schedule for cronjobs:

The key for this translation is "cronjob.timetable.notscheduled" which is only located in the platformbackoffice extension in our case.

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  • Best Answer
    Posted on yesterday

    After hours of endless debugging sessions deep into the session context initialization, I saw that the FlexbileSearch instance for the master tenant had the session language set to french.

    Long story short: After removing the standard language from the anonymous user (which was french) and restarting the server, the issue is resolved. Even setting the default language to german seemed to fix the issue for other languages.

    Posting this as an answer to mark this issue as resolved.


    UPDATE User; uid[unique=true]; sessionLanguage;
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