Error during Connection Validation from BIPST Client to SAP HostAgent Server

[Former Member]

Hi Team,

I am trying to install\Configure the BI Platform Support Tool for our BO 4.2 SP3 Production system running on windows OS.

I followed all the steps listed in the SAP BI Platform Support Tool Wiki to install/configure the SAP HostAgent & JMX Configuration for Apache Tomcat.

When I am trying to validate the SAP Host Agent Connection from Client Tool,I am getting connection error.

I verified that SAP HostAgent services are running and no errors are noticed in Tomcat logs post implementation of JMX changes in Tomcat.

Please refer to attached screenshot for details BIPST Client Side SAP HostAgent Error message.

bipst-clienthostagentconnection-error.jpg

[former_member225580]

Hello Dinesh,

Are you able to successfully access the WSDL URL that is listed in the SAP Host Agent Settings box using your Web Browser? It should return some XML information if the URL was successfully accessed from the browser. If it fails, then there may be some firewall or port communication issues that is preventing the workstation running the BIPST from contacting the SAP Host Agent.

Are you running the BI Platform Support tool from the server directly or from a workstation? Does the issue occur if you run the BIPST from the server running the SAP host Agent service?