Skip to Content
0

Error during Connection Validation from BIPST Client to SAP HostAgent Server

Feb 16, 2017 at 12:28 AM

164

avatar image
Former Member

Hi Team,

I am trying to install\Configure the BI Platform Support Tool for our BO 4.2 SP3 Production system running on windows OS.

I followed all the steps listed in the SAP BI Platform Support Tool Wiki to install/configure the SAP HostAgent & JMX Configuration for Apache Tomcat.

When I am trying to validate the SAP Host Agent Connection from Client Tool,I am getting connection error.

I verified that SAP HostAgent services are running and no errors are noticed in Tomcat logs post implementation of JMX changes in Tomcat.

Please refer to attached screenshot for details BIPST Client Side SAP HostAgent Error message.

bipst-clienthostagentconnection-error.jpg

10 |10000 characters needed characters left characters exceeded
* Please Login or Register to Answer, Follow or Comment.

1 Answer

Toby Johnston
Mar 15, 2017 at 07:47 PM
0

Hi Dinesh,

Sorry for the long delay. Can you try putting the wsdl URL into a browser on the BI Platform Support Tool client and see if you can connect this way? This will confirm the BIPST client can connect to the server on port 1128. It could be an issue that this port is blocked to the server.

Let me know if you still face an issue on this.

Thanks
Toby

Show 4 Share
10 |10000 characters needed characters left characters exceeded
Former Member

Hi Toby,

What will i see when i put the wsdl url in browser where BIP support tool is installed? I see a XML page

0

Hi Praveen,

You should see an XML page so this means that the connectivity to port 1128 is working. The next item to check is the sapadm password. I would suggest resetting the password for the sapadm user on the server. Then update the password and validate again the Host Agent password on the BI Platform Support tool configuration.

https://wiki.scn.sap.com/wiki/display/BOBJ/How+to+reset+your+SAP+Host+Agent+%28sapadm%29+password

Let me know if you still face an issue.

Regards
Toby

0
Former Member

Hi Toby,

I did reset the password for sapadm user per your blog and i still have the same issue. Thanks!

-Praveen

0

Hi Praveen,

Sorry I didn't notice you had replied to this comment (not getting email notifications :( ). If you are still having this issue, please feel free to reach out to me so we can setup a quick Citrix GoToMeeting. You can reach me directly at toby.johnston@sap.com

Thanks for your patience.
Regards
Toby

0