on 04-18-2006 1:49 PM
Hello Everyone,
Having trouble getting Auto Reaction Method working for CCMS Alert. I've configured OnAlert_Email in RZ21 (Made a copy, configured copy).
(RZ21)Configuration is as follows;
Name = ZCCMS_OnAlert_Email
EXECUTION TAB
Execution = Call-SALO_EMAIL_IN_CASE_OF_ALERT
Execute method on = Any server
Execute method for = Table of several MTE's
CONTROL TAB
Execute method = Only in central system
Startup method = none checked
PARAMETERS TAB
Sender = MCEYROLL
Recipient = PROCESSCHAIN
(PROCESS CHAIN IS A DIST GROUP I'VE SET UP IN BUSINESS WORKPLACE IN CLIENT 000 and 100)
Recipient Typeid = R
RELEASE TAB
Auto-Reaction Method = checked
(RZ20)Alert Properties as follows;
GENERAL TAB
Message class = RT
Message number = 636
Text = Terminated jobs on app server
Severity of alerts = 50
Maximum number of Alerts = 10
Which alerts kept = All
STATUS ATTRIBUTE TAB
When should message cause alert = Always
Change of value on alert = Accept value
METHODS TAB
Data Collection method = <NO_METHOD>
Auto-reaction methed = ZCCMS_OnAlert_Email
Analysis method = CCMS_BP_ABORTED_JOB
SCOT is configured to send every 5 minutes. I can send emails from Business Workplace using the Shared Distribution List "PROCESSCHAIN" with no problems.
When the configured Alert is triggered CCMS shows the alert but action never happens. I'm stumpped.. Any help would be of value.
Kindest Regards,
Mark Ceyrolles
Hi
Try RECIPIENT-TYPEID with U. you can also check note 176492
Thanks
Pricne Jose
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Figured out the problem. Had to set it up as a Periodic Job in the Control Tab then set the job to run more frequently.
Thanks Anyway..
Mark
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