08-21-2020 11:06 AM
System:
MAXDB
SAP ECC 6.0
Windows Server 2008
Problem:
The new ADS Server (Windows) was created with a new Domain.
Then I updated the SAP Server also with the new domain.
Max DB is running.
Since the Domain Change the SAP Konsole (MMC) is running but the DISP+ WORK.exe process is stopped.
We solved one prev. problem by adding some XUSER information.
We now receive from the Message Server (Dev. Trace) a new problem :.
*** ERROR => MsSClientHandle: no server provides service ENQ (4), requested from cawsap1_D10_00 [msxxserv.c 4731]
Thanks for your support!
08-21-2020 2:01 PM
Hi Dan,
I think issue is with SSO and snc parameters. can you please try to with below parameter then try to start the system:-
Set parameter snc/enable = 0
or # out all snc parameters in instance profile then try.
Regards
Hariom
08-21-2020 12:52 PM
Hi Dan,
Can you paste dev_disp and dev_ms file logs. it will to identify the issue.
check below parameter as well.
rdisp/mshost and
Regards
Hariom
08-21-2020 1:17 PM
Hi Dan,
About "ERROR => MsSClientHandle: no server provides service ENQ (4)". This error comes only because all the WPs died, there is no ENQ WP available to process the enqueue requests.
If you attach dev_disp and dev_w0, they can help finding the reason why the system is not coming up.
Regards,
Cris
08-21-2020 1:53 PM
hi Critiano,
my sys admin has sent me the following lines from the dev_w0 file:
N *** ERROR => SncPAcquireCred()==SNCERR_GSSAPI [sncxxall.c 1439]
N GSS-API(maj): No credentials were supplied
N GSS-API(min): No credentials found for this name (not logged on) (USER=SAPServiceD10)
N Could't acquire ACCEPTING credentials for
any idea how to create the required credentials?
thanks and regards,
dan
08-21-2020 2:01 PM
Hi Dan,
I think issue is with SSO and snc parameters. can you please try to with below parameter then try to start the system:-
Set parameter snc/enable = 0
or # out all snc parameters in instance profile then try.
Regards
Hariom
08-21-2020 2:51 PM
Hi Hariom,
thank you! it worked. there are 2 additional questions from my colleague. please check below:
1. Can you clarify how to fix N GSS-API(min): No credentials found for this name (not logged on) (USER=SAPServiceD10). How to set or provide the credentials. I think they need to be stored somewhere to get snc working.
2. we have changed the domain. can this entry in the profile cause the issue?
snc/identity/as = p:CN=D10, OU=intern, O=consultants, C=DE
thank you in advance!
best regards,
dan