on 08-19-2020 10:02 AM
Hi,
I'm doing a conversion from EHP7 to S/4 HANA 1909. During the SUM phase START_SHDI_PREPUT, where the shadow instance should start, i'm having an error while connecting to the hana database.
The error is "Secure store error: d:\701\w\eq0qbiy32v\src\interfaces\securestore\impl\securestore.cpp:473 - (91014) Failed locking the secure store. Failure reason: $reason$ [dbsh 1283]". I have checked OSS notes / foruns and I can't find any solution to this. Any idea of what could be the problem?
Hi,
The issue was missing security on folder .hdb (where hdbuserstore keys are located) for user SAPServer<SID> and <SIDADM>.
SUM is running again. Thanks.
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Hi tiago.monteiro,
From your DEVTRACE.LOG, the SUM is unable to locate the key - UPGSHDKEY and hence connect the shadow instance.
Please check the key . Log in with <sid>adm at database server and execute : hdbuserstore list
If no UPGSHDKEY available, create the one using :
hdbuserstore -H <Hostname> SET UPGSHDKEY <HANA_DB_hostname>:3xx15 SAP<SID>SHD <password>
Another reason could be different physical and logical hostnames.
Refer 2343639 for details.
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