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S/4 HANA Conversion - SUM ERROR - START_SHDI_PREPUT

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Hi,

I'm doing a conversion from EHP7 to S/4 HANA 1909. During the SUM phase START_SHDI_PREPUT, where the shadow instance should start, i'm having an error while connecting to the hana database.

The error is "Secure store error: d:\701\w\eq0qbiy32v\src\interfaces\securestore\impl\securestore.cpp:473 - (91014) Failed locking the secure store. Failure reason: $reason$ [dbsh 1283]". I have checked OSS notes / foruns and I can't find any solution to this. Any idea of what could be the problem?

Accepted Solutions (1)

Accepted Solutions (1)

Hi,

The issue was missing security on folder .hdb (where hdbuserstore keys are located) for user SAPServer<SID> and <SIDADM>.

SUM is running again. Thanks.

Answers (2)

Answers (2)

sumitjais
Active Contributor
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Hi tiago.monteiro,

From your DEVTRACE.LOG, the SUM is unable to locate the key - UPGSHDKEY and hence connect the shadow instance.

Please check the key . Log in with <sid>adm at database server and execute : hdbuserstore list

If no UPGSHDKEY available, create the one using :

hdbuserstore -H <Hostname> SET UPGSHDKEY <HANA_DB_hostname>:3xx15 SAP<SID>SHD <password>

Another reason could be different physical and logical hostnames.

Refer 2343639 for details.

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Please check this images.