An Issue while doing Customer Return Process

[former_member659664]

Hi,

I create delivery against return sales order. Delivery distribute to WMS System. However when I try to open delivery in EWM inbound delivery, I get a message. "No documents found"

I check document flow at VL33N. Returns delivery status is open. But I can not open in EWM. I don't understand why not opened delivery document in EWM.

How to I solve this issue? I had been activated BC Set /SCWM/DLV_INBOUND_RETURN, when I setting the customizing steps.

Note: Embedded EWM, 1909.

Best Regards

[schulte-bahrenberg · Accepted solution]

...check whether a number range does exist and is assigned to your EWM document type. EWM used to give the error with the assert condition also in case of missing NRs.

[former_member659664 · Accepted solution]

Hi,

Thank you so much hendrikschultebahrenberg. Number range exist but as external. Then I changed the number range flag as internal. Problem solved.

ritesh.dube Thank you too.

Best Regards.

[Ritz]

dalmelih,,

Have you got it fix?

Thanks

RD

[former_member659664]

Hi,

Not yet. I'm busy with an other process. When I fix it, I'll drop the solution and how I fix it.

Best Regards

[Ritz]

you can also check below sap note if your product is quality and batch managed.

https://launchpad.support.sap.com/#/notes/2404945

Thanks

RD

[Ritz]

dalmelih,

Check ST22. In the short dump look at the call stack and the lines of code that threw the assert and provide the details back here. This will tell us more about what caused the error. ASSERT Condition by itself is like saying "I got an error, what should I do" You need to know what the error message was at least.

Also , please up-vote the replies if it help you.

Thanks

RD

[Ritz]

dalmelih,

Ya so this is the issue, please maintain item type for CBEN in EWM customization as shown in below path.

Once maintained reprocess the error in SMQ2, you will see the dlv in EWM.

Thanks

RD

[former_member659664]

ritesh.dube I have maintained and reprocessed. Then I checked SMQ2. I get the following error. "The ASSERT condition was violated".

During Inbound Delivery in VL01N, Shipping Point is 171R but when I save the delivery does not distribute. Thats why I change Shipping point as 171S then I save again. Delivery is distrubuted but this message occurs.

Thanks

[Ritz]

dalmelih,

Have you checked the queue ? it may be stuck in SMQ2. Please check and process.

Thanks

RD

[former_member659664]

Hi,

"No item type found for delivery item category CBEN."