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Getting error in SMS integration while sending the test message

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Hi

I am getting the error while sending the test text message on mobile and I am using 3rd party mobile service for sending the message. For the integration, I am using this blog for reference

https://blogs.sap.com/2018/07/23/sap-marketing-cloud-connect-any-text-message-service-provider-to-sap-marketing-cloud-chapter-1-send-sms/#:~:text=To%20connect%20a%20custom%20text,service%20provider's%20individual%20API%20specification

Thanks & Regards
Abhinav Bhargava

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Answers (1)

Answers (1)

former_member226
Employee
Employee
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Hi,

Error message shared by you, clearly states that HTTP-404 which means SMC is unable to contact the outbound service i.e. iflow configured for SMS sending.

In that case please check comm arrangement SAP_COM_0258 and validate if iflow path given in outbound service is reachable. Most probably it will not be reachable and should be throwing an error here.

comm-arrangement.png

Copy the value from service URL and try to hit the service endpoint using postman and valid credentials, you will be getting a 404 error. Fixing this with the correct iflow path should solve your issue.

BR
Saurabh