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Logon Waiting Time is very long

Dear Expert,

I got report from user that her user id takes time very long for logon SBO.

I went to check on workplace, I found that it took over than 5 minutes to logon (After input user name and password). When compared with my user id, it take time less than 15 sec. to logon.

User ID type of user is professional user while my user id is administrator user.

Could anyone kindly advise me how to get this issue solved?

Please advise,

Choke

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5 Answers

  • Posted on Aug 22 at 07:54 AM

    Hi,

    To improve login in performance, clear messages from Message/Alerts overview.

    Regards,

    Nagarajan

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  • Posted on Aug 24 at 03:26 PM

    You could also check log files for the user. Il there's a lot of files, the logon is slow down.

    We have this problem with some of our customer, just have to delete older files, and the logon works normaly.

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  • Posted on Aug 24 at 11:07 PM

    Oi Chokchai Aunhavichai, é somente um client que está com esse problema? Já verificou que existe mais de uma placa de rede no servidor?

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  • Posted on Aug 26 at 01:40 AM

    Boa noite! Chokchai Aunhavichai. Tive a mesma experiência! Não era com todos também, foi desabilitado uma das placas e o problema foi resolvido. Existe uma nota da própria SAP que fala sobre assunto. Talvez seja interessante verificar uma melhor hora para desativar e testar. Abraços!

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  • Posted on Sep 01 at 01:58 AM

    Hi all,

    1st of all, I do appreciate for all comments on this post.

    For this case, I found that it might caused by some authorization checking program from implementor to let program check user authorization since user logon.

    I tested by revoke all user authorization on PO approval off then log on time been reduced sharply.

    I had asked to implementor to take care for this case but there is no any response yet.

    So, I'd like to update you all for your information on this case.

    Regards,

    Choke

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