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Opentext issue - multiple Document ID creation with multiple mails

Opentext issue - multiple Document ID creation with multiple mails.

I am using 2 mail IDs for ingestion of one Vendor PDF Invoice form in ECC.

Expected result: creation of 2 DP documents with 2 mails IDs

Actual result: Only one DP document is getting created with one mail ID.

I think there is restriction on email ids from opentext front. Need to maintain that as 2 mail IDs. Also in SOIN I could see 2 mail IDs in recepient column but not on Opentext Inbound administration front (/n/otx/pf03_wp).

I appreciate the help.

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