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Interactions - Marketing Leads

Hello Experts,

I'm trying to load Interaction into Marketing Cloud using CSV file upload for leads. But how to differentiate interaction as leads while uploading. When trying to upload I can only see the below list?

Corporate Accounts, Contacts, Account Team Members, Product Categories, Products, Interactions, Interactions: List of Fields Available for CSV, Interests, Marketing Locations, Marketing Beacons, Custom Business Objects, Actual and Committed Spend, Campaign Success, Permissions and Subscriptions, Survey.

There is no option to select as Marketing_Lead, how will the system decide if the interaction are leads?

Thanks for your support.

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1 Answer

  • Best Answer
    Posted on Aug 05, 2020 at 12:47 PM

    Hi V R,

    in the Interactions Template (Template_Interactions.csv) you have the field IA_TYPE.

    Here you fill MARKETING_LEAD as value and an interaction of type Lead will be created.

    Hope that helps.

    Let me know if you have any problems.

    BR Tobias

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