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BOT executing some actions and not others


When testing ( with debug on ) , i see that actions are executing, and that's true the api validates my orders, but it doesn't display the text i wrote. Knowing that all of these actions are under the same condition. So you have an idea what could it be?

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  • Posted on Aug 05, 2020 at 07:28 AM

    Hi, good morning!

    is there a Fallback Scenario triggered? This would maybe assume a triggering of multiple skills.

    How did you display the text?
    How is the payload looking like? Is there maybe just some minor thing missing?

    Maybe you can send some screenshots of the logs (for sure blacken the sensitive data).

    Best regards,

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  • Posted on Aug 05, 2020 at 09:13 AM


    I do not see "validation in progress" as expected to be written by the bot. Hence I expect the condition "_memory.just-pos.slug" is not present.
    If you click on the yellow icon in the top right corner of "NO REPLY" ... do you see any more information?
    Is just-pos somehow deleted or no longer present? Maybe you should store the value in a variable?

    For example:
    I want to do something with the written text which is stored in {{nlp.source}} for now. Once there is some interaction and forwarding the message from {{nlp.source}} is no longer valid. So I store it into a variable using "Update Conversation > Edit Memory". If I need the text from {{nlp.source}} in a later point I update the memory immediately the text appears and tell the bot: "msg = {{nlp.source}}" where 'msg' is the memory key and {{nlp.source}} is the value. I can now get the information using memory.msg all the time.

    Best regards,

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