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author's profile photo Rehab elshourbagy
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Rehab elshourbagy

A/P Credit Memo Cancellation is not possible; base order reopened

Posted on Aug 01, 2020 at 12:34 AM 168 Views

Dear Experts,

I want to cancel A/P Credit memo urgently.but according to relationship map A/P credit memo reopened purchase order as' Reopen Doc. By Creating Returns/Goods Returns/Credit Memos Based On It' check box in document settings is selected.Is there any work around for this case?

2020-08-01-2-25-32.png (23.8 kB)
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2 Answers

  • author's profile photo M. Sundararaja Perumal
    M. Sundararaja Perumal
    Posted on Aug 01, 2020 at 10:40 AM
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    Hello,

    In the document settings, check if the checkbox for the User confirmation to open the based document. If the option is checked, then when when you add the A/P Credit Memo there will be a user prompt message whether to open the Purchase Order, you can choose YES to Open the purchase order or choose NO to keep the Purchase Order closed.

    Thanks.

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  • author's profile photo Rehab elshourbagy
    Rehab elshourbagy
    Posted on Aug 01, 2020 at 02:22 PM
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    Ok, what about the posted credit memo now? I want to cancel it

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