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A/P Credit Memo Cancellation is not possible; base order reopened

Dear Experts,

I want to cancel A/P Credit memo urgently.but according to relationship map A/P credit memo reopened purchase order as' Reopen Doc. By Creating Returns/Goods Returns/Credit Memos Based On It' check box in document settings is selected.Is there any work around for this case?

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2 Answers

  • Posted on Aug 01, 2020 at 10:40 AM

    Hello,

    In the document settings, check if the checkbox for the User confirmation to open the based document. If the option is checked, then when when you add the A/P Credit Memo there will be a user prompt message whether to open the Purchase Order, you can choose YES to Open the purchase order or choose NO to keep the Purchase Order closed.

    Thanks.

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  • Posted on Aug 01, 2020 at 02:22 PM

    Ok, what about the posted credit memo now? I want to cancel it

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