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author's profile photo Godfrey Rutta
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Godfrey Rutta

SAP IRPA Desktop Freeze on Capturing GUI or WEB

Posted on Jul 30, 2020 at 11:11 PM 70 Views

After Creating a project on the desktop SAP RPA software, I attempt to capture the GUI screen. At this instance, the application freezes. It was working fine but has now been consistently freezing. No particular error is given. I have uninstalled , rebooted and re-installed several times.

Product version 1.0.8.36 Framework version 1.0.8.36

Here is my computer capacity:

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3 Answers

  • author's profile photo Ian Wang
    Ian Wang
    Posted on Jul 31, 2020 at 10:15 AM
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    Hi Godfrey,

    If you want to capture GUI or web.Use the UIAutomation connector instead of SWG.

    Have a look at this detailed blog post.

    Best,

    Ian

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  • author's profile photo Godfrey Rutta
    Godfrey Rutta
    Posted on Aug 01, 2020 at 12:20 AM
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    I have used both and still get the same issue. Are there logs that i can provide that would be more helpful in this case?

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  • author's profile photo Godfrey Rutta
    Godfrey Rutta
    Posted on Aug 03, 2020 at 10:49 AM
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    Thanks for the Link Ian. I recreated the project as per the link, once again but used the WIN option. That seems to work. One small point is that i had enabled Accessibility in the " SAP GUI Configuration ". I don't know if that had anything to do with the freezing.but once i removed that option, the freezing on capture stopped.

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