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SAP IRPA Desktop Freeze on Capturing GUI or WEB

After Creating a project on the desktop SAP RPA software, I attempt to capture the GUI screen. At this instance, the application freezes. It was working fine but has now been consistently freezing. No particular error is given. I have uninstalled , rebooted and re-installed several times.

Product version 1.0.8.36 Framework version 1.0.8.36

Here is my computer capacity:

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3 Answers

  • Posted on Jul 31, 2020 at 10:15 AM

    Hi Godfrey,

    If you want to capture GUI or web.Use the UIAutomation connector instead of SWG.

    Have a look at this detailed blog post.

    Best,

    Ian

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  • Posted on Aug 01, 2020 at 12:20 AM

    I have used both and still get the same issue. Are there logs that i can provide that would be more helpful in this case?

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  • Posted on Aug 03, 2020 at 10:49 AM

    Thanks for the Link Ian. I recreated the project as per the link, once again but used the WIN option. That seems to work. One small point is that i had enabled Accessibility in the " SAP GUI Configuration ". I don't know if that had anything to do with the freezing.but once i removed that option, the freezing on capture stopped.

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