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F150 won't print a dunning notice

Hi

I am trying to print a dunning notice on a development system. When trying to print an output, the system gives a message 'end dunning printout date/identification'.

If I am correct it means that there are not any dunning's to take a print while I have selected all the customers in my company code. Could it be that other dunning runs are causing the issue? I am trying to run dunning as of 31/07/2020. I am not sure of what could be the issue as there are no jobs in que . Could someone please help to confirm if the future dunning runs are the way of the run I try to execute and how can I solve this issue?

Much thanks in advance for guidance

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1 Answer

  • Best Answer
    Posted on Aug 03, 2020 at 10:46 AM

    Hello Sudeshna Mitra

    The dunning notices can be generated only until the last dunning level is reached. If the customers have the last dunning level, than the dunning notice will not be generated. Please check the last dunning level in customer master and than see if that is the reason for dunning notice not being generated.

    Since you mentioned that you are running dunning in Development system, you can for testing delete your last dunning notification by following the below process:

    Accounts receivable--> Periodic processing -> Dunning->Dunning notice menu -> Reorganization

    On this screen you enter certain selections (run date & run ID) that

    ensure that only the blocking dunning run (dunning run-1) is reorganized.

    Got to Dunning notices Tab and Delete Dunning Run and again Delete the parameters.

    Thanks & Regards,

    Sanil Bhandari

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