User not able to change planning level in assign forecast app in IBP

Hi All,

In the assign forecast model few users able to change the planning level and assign the different model to list of SKU's, however, another user with the same access could not able to see any products when they are choosing the same level mention.

Did anyone face the same issue , we tried to change the application setting but still the they cant see list of SKU when the change the planning level