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SAP GUI launchpad not working when deployed in SAP iRPA factory

I have enabled Client and server side SAP scripting And SAP GUI launchpad is working fine through Desktop Studio but it is not working through SAP iRPA factory- SAP logon pad is opened but could not identify the system and the below error is thrown. Kindly help!

error.png (3.3 kB)
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  • Posted on Jul 27, 2020 at 03:48 PM

    Hello,

    Please verify criteria used to recognized the dataGrid item.

    This error happens when no sufficient criteria are set to uniquely identify the item.

    Best regards,

    Baptiste Saint-André

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    • Hello,

      I have used below criteria. Note- Its working perfectly fine when running through Desktop Studio. But when deployed in cloud factory, its getting stuck to SAP Logon pad and throwing error Item datagrid not found.

      • Control Type = DataGrid
      • EXE = SAPLOGON.EXE
      • LTOE(Deepness) = 8

      Regards,

      Aishwarya

  • Posted on Jul 28, 2020 at 08:30 AM

    Hi Aishwarya - I do not think deepness is required as a criteria. I have not seen that being used in any of the projects. What I would suggest is: use the criteria as "Control Type" only and nothing else. Please check and reply back if it does not work. Please reward points if that helps.

    Thanks

    SR.

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