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author's profile photo Harel Barzel
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Harel Barzel

A SCORM zip file fails to convert in LSO

Posted on Jul 26, 2020 at 03:15 PM 58 Views

Hi,
I follow exactly the instructions for creating and publishing the SCORM file, but for some reason the SLO fails to convert.
I'm enclosing some of the error message maybe it will help,
We are using the latest version of Enable Now, not a cloud version

error-message.png (36.4 kB)
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1 Answer

  • author's profile photo Kristina Kunad
    Kristina Kunad
    Posted on Jul 27, 2020 at 06:57 AM
    2

    Hi Harel,

    this is a tricky question without trial & error and access to your system. First thing I would check is - does the exported SCORM file play somewhere else, like on scormcloud.com or another LMS? If yes, it's probably an LSO issue.

    In any case I think it's best if you open up a support incident (how-to here) because figuring out the root cause will involve having a look at your export steps and at the imsmanifest.xml file itself.

    Take care,

    Kristina

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