Error in RFC; 'Error when opening an RFC connection (LB: Hostname'

[saptech_user_01]

Hello Experts,

In our SAP GRC Production System, We have been receiving a number of alerts / errors in the Application Log (SLG1) after our EAM Log Synchronization Jobs have completed.

This error occurs for all our plug-in systems connected to Central GRC System.

Although the error has no impact to business, we are trying to find out if its possible to prevent these "so-called" errors from appearing in the Application Log.

it only triggers an Error to say that there is an Error with the RFC connection, but when testing RFC's (Connection and Authorization tests) in Satellite system and Central System, no issues are found or errors returned.

The Error:

Error in RFC; 'Error when opening an RFC connection (LB: Hostname'

22.07.2020 05:15:09 - ======EAM Log Synchronization started, Program called- GRAC_SPM_LOG_UPDATE====== Firefighter ID log collection for chage,audit,system,oscommand started for <Plug-in System RFC Connector> ( 20.200.722.051.508 ) 22.07.2020 05:15:09 - Loop started in Program: GRAC_SPM_LOG_SYNC_UPDATE for connector : <Plug-in System RFC Connector> Error in RFC; 'Error when opening an RFC connection (LB: Hostname' 22.07.2020 05:15:21 - No firefighting sessions found ! 22.07.2020 05:15:21 - Workflow process started successfully <Plug-in System RFC Connector> 22.07.2020 05:15:22 - Last Executed Time Stamp for Task : SPM_WORKFLOW_SYNC is : 22.07.2020 04:45:08 22.07.2020 05:15:22 - Last Executed Time Stamp for Task : CHANGE_LOG is : 22.07.2020 05:15:08 22.07.2020 05:15:22 - List of Firefighter - FFIDs for which LOGGED flag is set to 'X' : : 0 22.07.2020 05:15:22 - List of 'FFID' which are actually logged in into plugin system : 22.07.2020 05:15:22 - Updated Last Executed Time Stamp for Task : SPM_WORKFLOW_SYNC Connector : <Plug-in System RFC Connector> is : 22.07.2020 05:15:08 22.07.2020 05:15:22 - Firefighter Sessions retrieved for workflow initiation for FFID based: 22.07.2020 05:15:22 - Newly added firefighter sessions for sending workflow based on value of LOGIN_STATUS field 22.07.2020 05:15:22 - Following Firefighting sessions are being deleted where FFID is still logged in into plugin system 22.07.2020 05:15:22 - <<<<<< LOOP STARTED at Firefigheter Sessions, Total Records : >>>>>>0 22.07.2020 05:15:22 - <<<<<< LOOP ENDS at Firefigheter Sessions >>>>>> 22.07.2020 05:15:22 - Workflow process completed successfully <Plug-in System RFC Connector> 22.07.2020 05:15:22 - Firefighter ID log collection for chage,audit,system,oscommand completed for <Plug-in System RFC Connector> (20.200.722.051.508)

We have investigated Several Notes for this, all which are valid for Access Control 10.1.

Although we have now upgraded to Access Control 12.0 SP06 and have not been successful in resolving this.

Best Regards,

Leslie

[saptech_user_01]

These are the errors we are getting in SLG1

[saptech_user_01]

These are the errors we are getting in SLG1

[RameshVithanala]

Hi Leslie,

Looks like you have enable the parameter ID 4018 for detailed application logging.If you don't want to see then disable the parameter 4018.

Thanks

Ramesh

[Monsores]

Hi Leslie.

I'm still in 10.1SP23, but is your GRCPINW plugin updated in this backend system with which you are having problems?

After a specific SP from GRC 10.1 (SP12, if I'm not mistaken) SAP begun to handle all messages received from the backend system during FF log collection as an error. If you have an outdated GRCPINW version it is still sending this "No firefighting sessions found" warning, which is now being incorrectly interpreted as an error.

Regards,

Marcelo Monsores

[YTHO]

Hi Leslie,

did you also tried testing the authorization of the RFC destination in the menu of tcode SM59?

Some authorization erros might occur.

Kind regards,

Yee-Tee

[saptech_user_01]

Hi Yee-Tee,

This was one of the first options we tried, and it seems the RFC connection test and Authorization test in SM59 is working okay.

[Sriram2009]

Hi Leslie.

Are you getting any dumps? could you check this SAP note 2626996 it may help you.

Regards

SS

[saptech_user_01]

Hi SS,

Appreciate the feedback, however not receiving any Dumps in ST22 or any Log info in SM21 - But thanks for the feedback