Skip to Content

EP poratal tab billing due list refresh is slow

While refreshing billing due list on EP portal we are facing slowness issues. It's taking more than 10 minutes to refresh. We recorded trace for the user in the backend ECC system but in ECC process is completing within a second. Even SAP confirmed that there is no database issue in ECC.

We recently upgraded our NW version , ehp and sql Db also.

Can anyone help to solve this portal latency for perticulr tab only.

Add a comment
10|10000 characters needed characters exceeded

Assigned Tags

Related questions

2 Answers

  • Posted on Jul 22, 2020 at 12:51 PM

    Hi Harish.

    1. Is the SAP portal and ECC on same network or different location?

    2. While refreshing billing in EP, same user id activity on the ECC system by using the transaction SM66?

    3. If possible enable the httpwatch trace from portal to back end ECC system to check where its getting delayed?



    Add a comment
    10|10000 characters needed characters exceeded

  • Posted on Jul 23, 2020 at 01:05 PM

    Hi Sriram,

    1.SAP ECC and SAP portal are on same network.

    2.Yes , while refreshing billing due one function module is in processing in SM66

    3.As per trace below service in portal is taking more time to load.


    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.