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EP poratal tab billing due list refresh is slow

While refreshing billing due list on EP portal we are facing slowness issues. It's taking more than 10 minutes to refresh. We recorded trace for the user in the backend ECC system but in ECC process is completing within a second. Even SAP confirmed that there is no database issue in ECC.

We recently upgraded our NW version , ehp and sql Db also.

Can anyone help to solve this portal latency for perticulr tab only.

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  • Posted on Jul 22, 2020 at 12:51 PM

    Hi Harish.

    1. Is the SAP portal and ECC on same network or different location?

    2. While refreshing billing in EP, same user id activity on the ECC system by using the transaction SM66?

    3. If possible enable the httpwatch trace from portal to back end ECC system to check where its getting delayed?

    Regards

    SS

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  • Posted on Jul 23, 2020 at 01:05 PM

    Hi Sriram,

    1.SAP ECC and SAP portal are on same network.

    2.Yes , while refreshing billing due one function module is in processing in SM66

    3.As per trace below service in portal is taking more time to load.

    http://zsap.zs.local/sap/opu/odata/sap/ZZS_BILLING_SRV/GetInvDueList

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