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Jul 20, 2020 at 12:50 PM

Cal Systems not available to raise OSS message

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We purchased a Cal - S4HANA 1909 SP02 instance recently for a year subscription.
When we want to create an OSS message to seek SAP OSS support.

Issue:

When we click Support > Report an incident >we don't see the component BC-VCM-CAL in our the component and also we don't see our CAL system in the list of systems to raise SAP support.
Please let me know how to fix this?