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SAP CAI with MsTeams

Hello,

Is it possible to get the email address of the user interacting with the chatbot from Mircrosoft Teams or Skype if we connected it to them?

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  • Posted on Jul 16 at 11:05 PM

    Hi Nicu,

    This is not currently supported with our MS Teams channel integration. But we have added that to our backlog and plan to have this later this year.

    BR - Jean-Yves

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