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SAP CAI with MsTeams


Is it possible to get the email address of the user interacting with the chatbot from Mircrosoft Teams or Skype if we connected it to them?

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  • Posted on Jul 16 at 11:05 PM

    Hi Nicu,

    This is not currently supported with our MS Teams channel integration. But we have added that to our backlog and plan to have this later this year.

    BR - Jean-Yves

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