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Same Data Manager Package does not run with same id on 2 different machines

Hi Team,

We are on BPC 11.1 standard, with B4HANA 2.0.

We are trying to execute a package which pulls the Data From BW to BPC using the standard process chain (LOAD_INFOPROVIDER_UI) based on TIME selection.

While the package runs successfully on my machine, it fails to run on users machine with the same user id credential.

He gets the Following warning:

Task name: Convert:

No. 1 Round

No Records are returned from XXXXXXX

While I run the package with the same id, the records are fetched from source BW Info Provider(XXXXXXX) and is pushed successfully into BPC. But for user, he is getting the same Warning message.

Users EPM Version is: 10.0 SP 35 Patch 4 .NET 4.7.2 x86

EPM version on my system is: 10.0 SP 30 Patch 1 .NET 4.5 x64

What could be the possible reasons for this weird behaviour?


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2 Answers

  • Posted on Jul 23, 2020 at 10:39 AM

    First - try to install the same (35) EPM version on your PC. SP30 is terribly old...

    Check results.

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    • Hi Vadim,

      Surely we would do that.

      BTW we could resolve the issue at users end.

      After multiple run at users end, package failed. We suggested the following:

      1. Refresh Meta Data Cache in EPM tab

      2. Clear any saved Prompts on Users local machine in Data Manager Tab.

      Post this when user is running the package, it is succeeding at his end as well.

      Not sure of this strange behavior, may be some caching. But the steps worked!


  • Posted on Jul 23, 2020 at 12:04 PM

    It may happened that some incorrect answer was saved...

    Try to compare log text with error with log text without error on user PC!

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