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Multi Value Field in SAP Marketing Cloud

Hello Community,

We have a Multi Code List Value in SAP C4C, and we want to replicate this field to SAP MC.

However, there is no such type for custom field: we can choose only single value in the code list. Multiple values select is not supported.

I have 2 Questions:

  1. Do you have any idea or a workaround to have all the values in MC?
  2. If we create a Text Field Custom Field in MC and put all the values from C4C there with comma as a separator. Do you have any idea how to do it in CPI?

Thanks a lot for your answers.

Regards,

Nadir

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4 Answers

  • Best Answer
    Posted on Jul 22, 2020 at 07:04 AM

    Hi Nadir,

    unfortunately you're right and there's no field type for that case in SAP Marketing Cloud. You could maybe use "Marketing Attributes" if it fits to your needs. I think this is the only field in standard which you can use for that if it isn't already used for other cases.

    We did the same with data coming from another system, but in that case we used our own tool for mapping the data from multiple fields into that one Custom Field.

    I'm not an CPI expert but I will ask one of our team members and come back to you.

    BR Tobias

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  • Posted on Jul 22, 2020 at 07:37 AM

    Hello Nadir,

    Multivalues Customer Code List is not possible in SMC.

    As Tobias suggested, you can use Marketing Attributes as workaround.

    Thank you.

    Best Regards,

    Kunal Bansal, SAP Marketing Consultant

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  • Posted on Jul 22, 2020 at 09:43 AM

    Hi Nadir Naji. As Tobias mentioned, you can use Marketing Attributes. The only API I found to import that entity is the CUAN_BUSINESS_PARTNER_IMPORT_SRV. You can check the documentation here.

    Another option is to use Custom Business Objects (CBO) because you can create a 1-to-many relationship and have multiple instances of a CBO related to the same interaction contact.

    Here is the documentation of how to create a CBO and how to consume the API.

    Let me know if that helped. Regards,

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  • Posted on Jul 27, 2020 at 10:38 AM

    Hello Guys,

    Thanks a lot for your answers.

    Regards,

    Nadir

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