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Jul 20, 2020 at 09:07 AM

C4C - Add Rules & Validations to Live Activity Center

189 Views Last edit Jul 20, 2020 at 02:58 PM 2 rev

We would like to add some KUT rules to the Call Information section of the Live Activity Center - but there don't seem to be options to do this in Adaptation Mode for these screens - the fields don't have the 'Rule' hyperlink:

and the Rules and Validations section of the Implementation configuration are blank:

can this be enabled somehow or is it just not possible for these screens?