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Disable Auto Appointment invitation

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Hi,

I want to disable invitation sent automatically by C4C to Appointment attendees,i have already De-activated the Work flow Rule for appointment ,but still the email is receiving by customer as well as users .Can anyone inform me Where else this setting is so i will stop it .

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Answers (2)

Answers (2)

nish_murthy
Advisor
Advisor
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Thank you for your reply

PrasanthArya
Advisor
Advisor
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With the outlook server side integration, when C4C appointments with attendees syncs to Outlook, an invite is sent automatically.

This is an expected behavior. While creating events with attendees in Outlook (syncing them from C4C to Outlook), this sends invitations automatically as this is "by design" behavior for Outlook (when user creates new event with attendees it sends invitations to attendees).

For now there is no way how to disable/change this logic from Profile settings or settings on Admin Panel.

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Thank you for your reply