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Jul 20, 2020 at 07:48 AM

SAP Intelligent RPA Can't open Excel using Cloud Factory Process

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Hi All,

Currently I have a process I developed in Desktop Studio which requires the use of Excel activities within the workflow. When I run my program through the Studio everything is ok and completes successfully. However, when I publish and upload my package to the Cloud Factory and try to run my process through the agent the process fails and seems to get stuck on opening the Excel file or Initialising the Excel activities. Here is my error:

Step GLOBAL.SUP.Execute_Header_activi: Error, [ctx.excel.file.open] Failed to open excel workbook. '_excelApp.WorkBooks'

Does anybody have any idea on why this is occuring, any help would be appreciated thanks!

Best Regards,