Hi,
I have got an issue reported by two business users.
could you advice how to find out the cause for this error?
[Error message]
maximum work process hold time exceeded
This may be caused by network problem or slow front-end systems
Component: DPTM
Release 749
Version 10
Return Code -21
Counter 1
[Background]
The user see this error few times in a day.
The PC was connected to Wifi or LAN cable.
It happened during a registration, searching, printing and also when the user is doing nothing
[System specs]
OS: Windows10
Component: SAP Logon for Windows
Release: 750 Final Release
File Name: saplogon.exe
File Version :: 7500.2.9.1154
Build: 1904271
Patch Level : 9
Hotfix: 2
Thanks and Regards,