E-mail alert on error

[Former Member]

Hi,

The scenario : E-mail - XI - IDOC

I need to send e-mail message for case that e-mail message from sender will fail for any reason.

Is possible for that to use CCMS, take some content to generated e-mail error message ?

Is CCMS standard part of XI 3.0 or it has to be installed separatelly.

Thank you.

Marian

[bhavesh_kantilal]

Hi Marian,

You can capture any error that occurs in your mail adapter by using XI alerts and you can also send an email for the same.

To create alerts , this blog can help you out,

/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--step-by-step

From SP14 onwards, activation of end to end monitoring is not needed for Alerting. Refer to this note 870232 for this info.

Next, to test if your Alerts have been defined correctly, go to SE38. In the program , type RSALERTTEST and then click on EXECUTE button ( F8 ). In the next window, it will ask you for your ALERTCATEGORY. Just give the name of your ALERT CATEGORY and click EXECUTE.

If you have configured your alerts correctly, you will receive a message that tells ALERT IS GENERATED and will give the ALERT ID.

Now, go to your Run TIme workbench and then select ALERT INBOX and see if you have got the ALERT message in your ALERT INBOX.

If this is working fine, then the last step, implement the note 913858.

If you are blow SP14, then also cgheck this blog,

/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--troubleshooting-guide

Regards,

Bhavesh