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Jul 15, 2020 at 05:17 PM

IW32 System Status (Sys. Status) Field Empty for Certain User in Personas

61 Views Last edit Jul 15, 2020 at 05:18 PM 2 rev

Greetings,

I am working on a flavor in IW32 and noticed an odd problem with the built-in Sys. Status field. The script checks the text content of this field to make some decisions. I noticed that under my account this works fine, however, under our test account it's not working. This leads me to believe it must be an access/role issue, but I'm not sure what to look for and would appreciate if you can point me in the right direction.

The Sys. Status field is visible on the flavor screen by both users and shows the same status values as usual. However, I put some alert and logging on the script (onAfterRefresh) to print the field contents, and for the test account it always shows an empty value.

For example, testing from my account it printed:
"TECO CSER NMAT PRC SETC"

From the test account, it printed:
""
But when viewing the standard screen/flavor from the test account, the status field shows up fine (screenshot attached).

Version 3.09 Patch 501