Skip to Content

Credit status not approved

Hi,

The credit status (VBUK-CMGST) for both sales order and delivery is B. I tried to release them in VKM* transactions but I am getting message that No work list is selected.

How to release the credit block for order and delivery?

Thanks.

Add a comment
10|10000 characters needed characters exceeded

  • Update - The overall status (VBUK-GBSTK) for sales order is C and Credit status (VBUK-CMGST) is B. So when I am trying to release the order in VKM* I am not able to do because system only considers orders with over all status GBSTK as A or B.

    For the delivery document, overall status GBSTK is B and Credit status CMGST is also B. But I am not able to execute delivery in VKM5 because I think if order is on credit block then delivery cannot be released.

    Can you suggest how to release sales order from credit block if overall status is C but CMGST is B.

Related questions

5 Answers

  • Best Answer
    Posted on Jul 16, 2020 at 03:46 AM

    The first thing that I would do is view the order in CHECK_CM - statuses, credit control area,

    If you and your user cannot see the sales order even in VKM3, I would run authorization trace.

    If still no luck - debug.

    Add a comment
    10|10000 characters needed characters exceeded

  • Posted on Jul 15, 2020 at 04:53 AM

    Hello Karan Singh

    Please check the status of the documents in VBUK field GBSTK. If the status is C, than they will not appear in VKM*

    Please check if there is any reason for rejection in these documents, that they have the status as C.

    Regards

    Sanil

    Add a comment
    10|10000 characters needed characters exceeded

    • Sanil Bhandari - Thanks for your reply. You are correct, order GBSTK status is C but that is not because of any rejection. Actually delivery is already created for this sales order and after that credit status was changed to B.

      So now for the order overall status is C and credit status is B. So how can I release the credit block as I can't execute it in VKM* transactions.

  • Posted on Jul 15, 2020 at 05:29 AM

    It is a standard behaviour. Have a look at OSS note 2764257

    Add a comment
    10|10000 characters needed characters exceeded

  • Posted on Jul 15, 2020 at 03:41 PM

    Did you go through the very first point mentioned in the OSS note I referred? It says

    and your original post also starts with the same text. So I presumed and suggested


    scn.jpg (27.1 kB)
    Add a comment
    10|10000 characters needed characters exceeded

  • Posted on Jul 15, 2020 at 04:07 PM

    "The overall status (VBUK-GBSTK) for sales order is C and Credit status (VBUK-CMGST) is B. So when I am trying to release the order in VKM* I am not able to do because system only considers orders with over all status GBSTK as A or B."

    Actually, you can release such orders. I do not understand what is the roadblock with VKM*. Yes, by default the selection in VKM4 is as you describe, but you can change it if you want to.

    For outbound deliveries you can use again VKM4, you just change the selection, because "overall status GBSTK is B and Credit status CMGST is also B".

    It works just fine if you have enough authorizations.


    vkm4-o.jpg (60.2 kB)
    vkm4-d.jpg (54.1 kB)
    Add a comment
    10|10000 characters needed characters exceeded

    • When you post a query and give further updates, please add the content under "Comments" and not under "Answer" as you were not answering to a query but only providing additional informations as asked by the members. Also, when you add the text under Comments, it will be intimated to the person to whom you are responding whereas, if you add the text under Answer, the member will not be intimated. By the way, your above answer has been converted as comment by me.