Solution Manager - Solution BPH Error -Message No. AI_SMD_DOC006

[santosh_gupta1]

Hi I have exported and imported json file from source Solution Manager to target solution manager. Whiletrying to open documents attached in BPH structure in target system, receiving error

Document content could not be read

Message No. AI_SMD_DOC006

Diagnosis

The content URL is not retrieved

1. You have done a JSON file import and forgotten to import the related transport request containing the documents

2- The SICF service 'CONTENTSERVER' has no Logon Data

Procedure

1. Please check if the related transport with the document content is imported

2. Please use transaction 'SICF' with Service Name 'CONTENTSERVER' and check if the Logon Data is provided

[TammyPowlas]

Hi - have you followed step 2, SICF with service name contentserver, and check the logon tab? See below:

Perhaps your Basis team needs to do this?

[santosh_gupta1]

Hi,

Thanks

I had maintained this in Target system with dialog user but no benefit. Further source system does not have this entry. Wondering do you still suggest to go back and check ?

Regards

Santosh