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error when create an A/R Invoice: Internal Error (-1004) message 131-183

Good day.

We want to do next question: when the user add an A/R Invoice appear the next error message: Internal error (-1004) message 131-183:

the A/R invoice has an approval process. We disable it and disable all add ons and formatted searxches in tne A/R INvoice form, but the error message persist. however this error does not occur when the A/R invoice is made by manager user. Customer has SAP 9.3 Pl 11 SQL

¿how can we adjust this error? ¿what we should to revise to detect the error origin?

beforehand thanks for your attention and help.

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2 Answers

  • Posted on Jul 09, 2020 at 01:17 AM

    Hi Luis Alejandro Ruiz Pinilla,

    We would suggest you to create a Ticket for SAP to track this error. Error might be caused by approval template. You can also test of comment out TransactionNotification and PostTransactionNotice, and check the result.

    Best regards,

    Kay Xiang

    SAP Business One Support

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  • Posted on Jul 29, 2020 at 05:49 PM

    Thanks you Kay Xiang

    we disable SPs in the test database bute de error persist, we are going to open a ticket in the partner instead.

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