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Business Partner Replication iFlow from C4C to MC

Hello,

We are currently integrating SAP C4C with SAP Marketing Cloud through CPI.

We saw that there are 2 iFlows that can be used for Business Partner Replication:

  1. Replicate Business Partner to SAP Marketing (Odata)
  2. Replicate Business Partner to SAP Marketing via Business Partner Web Services (SOAP)

We started to deploy the second iFlow because in the "What's New" presentation, we can use the n-n relationship between Contacts and Accounts, but there are many issues with this new iFlow from the 2005 release.

  • Do you think that the n-n relationships can be used with the first iFlow?
  • Will both iFlows be maintained in the future by SAP?
  • What is the best approach here: Should we start with iFlow 1 or iFlow 2?
  • Is there anyone who is currently using the iFlow 2?

Thanks for your answers.

Regards,

Nadir

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2 Answers

  • Best Answer
    Posted on Jul 09 at 02:01 PM

    Hi Nadir,

    these n:n relationships cannot be implemented using the first iFlow. Therefore you have to use the second one.

    I'm not sure how long SAP will maintain the first one.

    We're still using the first iFlow for the integrations but also have to switch to the second one using SOAP in the next release (2008) because we need to create leads who are not individual customers. In the next release it should be possible to create leads and based on that lead then a Contact Person and an Account in Sales Cloud. The Account should be based only on a Company Name (which is for example given in a Form in SAP Marketing Cloud).

    BR Tobias

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  • Posted on Jul 15 at 03:13 PM

    Hi Tobias,

    Thanks for your return.

    Yes, we will definitely use the SOAP based iFlow even if we are facing some issues with this new integration.

    Regards,

    Nadir

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