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Different Sales Unit per Sales Order Item

Hello All,

I will be thankful if someone guide me on an issue.

I have a Main Company with 3 different Business Units and each Units have multiple business divisions who provides different services.

Example:- There is a Company A and it has 3 different Business divisions i.e. BU1, BU2 and BU3 at different locations.

Now under BU1, there are further Business Divisions represented as DIV A, DIV B and DIV C.

Under BU1, Div A is the main Business division who is responsible to bring business and creates a contract including services with their customers and then based on the agreed service with their customers, Division A will further distribute the responsibility of services to be taken care by other Business Divisions i.e. Div B and Div C, so that these Business Divisions will execute services on behalf of Business Division A. After providing all the services, Div. A will raise the final invoice with all service provided to their customers but Div. B and Div. C will do internal financial reconciliation with Div. A and ask for their profitability or revenue.

Here, BU1 has been created a Sales Organization/Service Organization and all Divisions are assigned as Sales Unit. Now, how can i create a centralized contract and distribute the responsibilities to other Business Divisions as i can not change sales unit which i assigned during Contract creation which is standard functionality.

Please suggest how can i map this process.


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5 Answers

  • Best Answer
    Posted on Jul 13, 2020 at 06:32 AM

    Hi Yogesh

    All three Business Units can be assigned with Business Functions ‘Sales Unit’ and ‘Sales Organization’. Business Unit One (BU1) and Division A (DIV A) can be assigned with ‘Invoicing’ Function. System determines the Bottom Up approach to determine the next org unit for ‘Invoicing Unit’. In this case, Divisions B, C will be Sales Units without Invoicing Function. Hence, the Invoicing Unit is picked automatically by the system as ‘Business Unit 1’ and ‘DIV A’. ‘Segment’ Function can be assigned at the Business Unit level to collect the balances of all profit centers and offer additional financial reports.

    Additional Resources on ‘Segment’

    Creating Multiple Contracts for each ‘Sales Unit’ which is for DIV A, DIV B and DIV C will have different ‘Sales Unit’ corresponding to one ‘Invoicing Unit’ BU 1. ‘Account Responsibility by Party Role’ functionality can be used for Accounts determining ‘Involved Party Role’ for multiple service performers from other business units and their corresponding divisions.

    Additional Resources on ‘Account Responsibility by Party Role’

    Additionally, ‘Work Distribution Rules’ are maintained to determine the ‘Sales Units’ and ‘Service Performers’ for particular business processes like ‘Invoicing’.

    Additional Resources on ‘Work Distribution’:

    Hope this solves your query.

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  • Posted on Jul 13, 2020 at 06:22 PM

    Hello Nancy,

    I am thankful for your valuable information. I will create a scenario with your given information and i hope i will get a solution based on your suggestion.

    Further, If there are 3 different invoices get created from 3 Different Divisions i.e. Sales Unit having 1 ‘Invoicing Unit’ BU 1 then will it possible to create only 1 Common invoice for all the services provided by 3 different Sales Unit invoices through Business Divisions say DIV A of BU 1, because DIV A is only one who is bringing business the company ?

    I tried but failed but can this also achievable ?



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  • Posted on Jul 16, 2020 at 02:21 PM

    Hi Yogesh,

    You can combine invoices of all sales units into one invoice document. Additionally, you can follow the split criteria functionality to check all invoices before releasing. Following is the documentation:

    This should solve your query. Revert for clarifications if it's not achievable.

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    • Thanks Nancy,

      Sorry for my late reply. I really thankful to you for this suggestion. I tried but the system has not been updated with 1 invoices. All the given criteria are met but failed to generate invoice from multiple invoices. I will check it further.

      Once again thanks Nancy

  • Posted on Jul 25, 2020 at 02:17 PM

    Hmm. You may have to re-check all the configuration. PFA combination of invoices for two contracts.


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  • Posted on Jul 25, 2020 at 05:10 PM

    Hi Nancy,

    I checked and have done modifications through Invoice Split Rules now system is generating 1 invoices for multiple Invoice Requests.

    The reason to do this was to handle the challenges between Contract and Sales Order relation. The Contract and Sales unit must have same Sales Unit in order to make single invoice requests. In our case, the contract is centrally created by main business divisions and based on the services provided to the customer, the contract will further sent down to other business division of the same company, whereby those business divisions will provide services further on behalf of main business divisions who created the central contract. These business divisions will not charge to customer but internally they will ask for profitability from contract creation unit. If the contract is being created from 1 sales unit and want to distribute the contract among other business divisions having different sales unit then as per standard functionality it is not possible. As we can not assign sales unit different from the contract in sales order, hence the only solution i have considered is to avoid contract creations and created 3 different sales order from 3 different sales unit and then do invoice request by which i combined all the sales invoices.

    That is the challenge where i can not assign contract of sales unit to different business divisions linked with different sales unit and because of this issue i created a 3 sales order and avoid contracts. If you have any further suggestion, please recommend me.



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