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Jul 02, 2020 at 04:03 PM

How to enter free of charge in customer inquiry

168 Views Last edit Jul 25, 2020 at 05:16 PM 2 rev

Hi guys! I have a situation that involves selling 10 items of product A, and the deal is that for every item sold, the customer gets a product B free of charge. How do I include this in the customer inquiry and quotation? I am able to include all the products (free and charged) but I am unable to mark the free ones as "free of charge". I read somewhere that you can use the code TANN for marking an item as free of charge, but I don't see this option on the inquiry or quotation screens. Are we actually not supposed to include free items on inquiries/ quotations? Or do we include them and not list them as free? Please HELP!!