Hi Experts,
We have a requirement to include a external URL in the incident creation page. Can someone please help me and guide me with the steps on how to achieve this?
Detailed explanation:
In the incident creation page, we have to include a "link". When the business user clicks on this, a new page will open showing all the active support team available in the project. He/she will reference this number, come back to the incident page and enter the relevant team number in the support team field.
Can someone please guide me with the steps?
I see a lot of blogs to include dynamic URL. However, mine is static. Can someone please help.