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Jun 29, 2020 at 07:07 AM

Conversational AI picks wrong language

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It often happens that the Bot of the Conversational AI picks a wrong language - most often when the first entered question can not be understand by the bot. After that each question (even those which can be answered by the bot) are not answered because it picks always the wrong language. Please see the attached pictures.

The randomly picked languages differ, sometimes Italien (see screenshots), sometimes Spanish, Kroatien etc.

I only use English as bot language. All Intents are defined only in English.

The bot is https://cai.tools.sap/frankthefrog/pre-sales-support.

Thanks, Frank

Attachments

test-your-bot.png (27.2 kB)