Skip to Content
Jul 01, 2020 at 10:41 AM

Error 1402 when installing DI API SAP Business One Hana


Hi Experts,

I got an error when installing SAP B1H client 9.3 or 9.2 in win 7 either 32bit and 64bit. The error message is as follows:

When installing/upgrading SAP Business One client from the shared folder directly, if encountering error message "Error 1402. Could not open key UNKNOWN\Components\XXXX\XXXX. Verify that you have sufficient access to that key, or contact your support personnel", please refer to SAP Note 1719406.

I have checked the sap note but still not resolved. My account to login the win 7 has been administrators member. I even have used the administrator user but still not resolved. The note seems useless and not relevant anymore.

Please help me to solve this issue by using other solution beside sap note 1719406.