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Jun 30, 2020 at 02:17 PM

Duplicate check for Accounts with different Country in C4C

732 Views Last edit Jul 01, 2020 at 10:08 PM 2 rev

Dear SAP Experts,

I'm facing with the following problem: when creating a new Account in C4C the duplicate check is only working if the Account's Country is the same with the already existing Account's country. Our Client using the system from several Countries and in this scenario, the Duplicate check don't work as expected, Accounts with similar name but with different Country will not show up.

Is there any Settings for this? I'm already tried to set the Address weight to '0' in 'Duplicate Check Weighting for Business Partners' but its not working.

Thanks,

Mate