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Jun 25, 2020 at 04:43 PM

Problem when trying to reload CR after a computer crash

65 Views Last edit Jul 06, 2020 at 05:08 PM 3 rev

We are using Epicor ERP version 9.05.702, which originally came with Crystal Reports 2008. I still have the CR2008 keycode. My Windows 7 computer died and I have reinstalled everything on a new Windows 10 computer. I was using Crystal Reports 2008 (or so I thought) for editing reports. Since my old computer died, I cannot verify this. The CR Runtime version that Epicor says to install appears to be CRRuntime_32bit_13_0_3. When I try to set a data source to test any edits, crystal reports closes immediately.

Which version should I be using to edit my reports? Is the latest version backward compatible with CRRuntime_32bit_13_0_3?