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Jul 01, 2020 at 08:23 AM

SAP B1 Alerts not working [Queries are

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Hi,

our Alerts stopped working after (as it seems) a restart of the HANA host.

The SBO Version is 9.3 PL09

I've checked the following Checkpoints, which should make the alerts be able to pop up again:

  • Job Service is running in SLD
  • AlertSrvc User is Superuser and unlocked
  • Servicelayer is up and running (restart didn't help)
  • No Query has a syntax error (1 is without results at the moment, which should be fine)

I checked in /var/log/SAPBusinessOne/ServerTools/Mailer for logs, these Error messanges are written on repeat:

2020-06-30 23:59:15 ERROR [pool-18-thread-8] com.sap.sbo.mailer.util.DeploymentMode - Get Component Id from b1-local-machine.xml failed.

2020-06-30 23:59:46 ERROR [pool-15-thread-8] com.sap.sbo.servicelayerclient.ServiceLayerClient - Login SAML company [SBOSITEST] with user [AlertSvc] failed.

The first one appears 16 times in a row, then the second one twice. Then the messages repeat. I hope anyone can help me with this problem. Thank you in advance!

Kind Regards

Michael