Hello,
I am using Visual Studio 2019 and Crystal Reports 13_0_27 version and the reports run well on my machine but when I tried to run on Client Machine, the whole project run but the reports didn't run properly.
The working flow of that part of the project is - When we click the "Print" button, the selected index is passed to another form where the data is loaded and loaded into empty table in a new dataset. The Crystal report then gets the data from the table of new dataset and displays into the report preview.
Now, the problem is that the when the report opens, the parameter fields show but the value fields doesn't show and the error popups --> "Failed to load the Database Information".
I have tried number of online methods like -->
1. Installing both 64 bit and 32 bit runtime for crystal reports and same versions.
2. copy/paste the crdb file.
3. Checking and verifying the "DataSource Location" of Crystal Reports.
The DataSource location is set to automatically get the database name and server in the project. but the data shows when viewing the records in the forms in the project.
So, Please help me to resolve the issue so that the project can run completely on the other machines without any problems.
Thank You,
Amarbir Singh