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Jun 29, 2020 at 09:53 AM

Problems SAP Advantage Database Server

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Good morning,

We have a customer who currently has several problems with the “SAP Advantage Database Server”.

They indicate that the software crashes and therefore they cannot perform their work properly, only with a restart of the server it works again.

The logs on the Windows Small Business Server 2011 server indicate the following:

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22-6-2020 8:11:04 Error

A fatal Advantage Database Server error occurred. Fatal error code is 3221225477. Advantage Service will be stopped immediately.

22-6-2020 8:11:00 Warning

An internal Advantage Database Server error occurred. The internal error code was 9077. Please notify Extended Systems' technical support of any internal Advantage Database Server errors.

22-6-2020 8:10:53 Error

Exception occurred in Advantage Database Server receive thread. Exception code is 0xc0000005. The Exception Record structure is in the data. The Advantage Database Server will be stopped.

22-6-2020 8:10:53 Error

An Advantage Database Server dump file has been created in response to an internal error, an exception, or a user generated snap dump operation. Log file path and name: \\NAMESERVER\pdcwin$\Licentie\adsdump-20200622-071346.dmp.gz

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How can we fix this issue? We hope that you all can help us.