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Jun 27, 2020 at 04:34 PM

Issue while executing a SAP Store automation: Post Goods Movement (4FP)

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Hi All,

I am facing an issue while executing SAP Store automation: Post Goods Movement (4FP).

When, I execute the process, the job gets completed in 2 seconds with status: "Successful". However, on checking the logs, there is an error: "Failed in initial system access due to incorrect credentials/system URL or the System server may be down and not responding at the moment"

The error occurs when the process performs an AJAX call to the S4HANA server to fetch details from an OData service.

I have completed the following troubleshooting steps so far:

1. Checked the configurations and variables are maintained as per the config guide in the package.

2. Checked that the URL being passed is accessible by the credentials on an internet browser.

3. Checked that the OData service is active.

4. Replicated the issue in both Attended and Unattended mode.

Lastly, I have been searching the community to see if anyone else has faced such an issue. However, I am unable to find any concrete results so far.

Could you please guide me as to the next series of checks that I should perform to troubleshoot the issue.

Do let me know in case you have faced such an issue in the past and how did you resolve the same.

Thanks.

Best Regards,

Rohit Singhal