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Stock provided to vendor and integration with CS

dear all,

I am trying to figure out the process of movements for the following case. Our customer performs Service activities to their customers. This process will be controlled by CS orders. As not all technicians are internal personnel, they also have external vendors that perform the maintenance activities. To these vendors, our client provides stock in order to perform the above-described activities.

We are trying to identify the best process in order to achieve the above. Is special stock O suitable for this? If yes how to consume them from CS orders?

BR

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6 Answers

  • Posted on Jul 05, 2020 at 06:06 AM

    Hello,

    The below process can be considered :

    1.Manage the vendor as a customer

    2.Create consignment fill up order from CS order

    3.Parts used by vendor has to be accounted against service order as consumption

    4.Unused left overs when returned by vendor should be receipted back to stock against
    consignment returns order

    5.If not returned or accounted in CS order by vendor, billing of vendor as
    though it has been consumed by them from customer consignment stock shall be done.

    Regards.

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  • Posted on Jul 06, 2020 at 07:26 AM

    Dear Ramanujam thank you for your answer.

    I would check your requirement and report back.

    However, consignment fill up you mean from Sales order not CS order, correct?
    BR

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  • Posted on Jul 06, 2020 at 11:42 AM

    Dear Ramanujam,

    I am trying to put a component at the CS order but customer consignment (special stock W) does not exit. I have only customer stock (sp.stock B) and individual cust. stock (E).

    Can you please suggest?

    BR

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  • Posted on Jul 14, 2020 at 05:41 PM

    You can try to launch Advance Shipment button within service order.
    Add spare parts to this sales order (consignment fill type) either from CS order or BOM of Technical object .

    You can manually add parts to this sales order and do delivery processing to send the parts to customer location.

    The parts from the consignment stock can be issued to CS order when the technician uses it for repair. Return left over parts back to warehouse using consignment return order processing.

    Regards

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  • Posted on Jul 15, 2020 at 11:47 AM

    Dear Ramanujam,

    Thank you for your answer. Indeed i did as suggested and created consignment fill up, however, i am not able to perform the consumption posting (261-W). When in MIGO transaction I enter the order the system gives me a message that the order has no relevant items. Can you please assist?

    BR

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  • Posted on Jul 17, 2020 at 09:25 AM

    Dear Peter,

    Thank you for your info however, these documents have been reviewed. The issue is that consumption from customer consignment is not supported. If you also check SAP Note 597012 SAP points out the issue. My question is as this note is from 2003, if a solution have been found after 17 years!

    BR

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