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Bo 4.2.7 Cluster distributed feature tasks only work on the Master

wobi
Participant
0 Kudos

I have installed an BO 4.2.7 cluster on virtual machines -pretty much simple forward.

One Master with cms and filestore .

several Members to do the webi processing.

Workload is balanced across the cluster - works fine - but:

1) The commentary feature works only when I limit the Feature to the commentary server on the master - using the commentary service of a member and the service is displayed as missing or not working.

2) Search feature - the same situation -if run on the Master it is working fine - I had to disable search on the members.

for 1-2 I have a work-around.

3) Additional installed fonts - installed and configured on all servers of course - are only used in pdf when the report is done by the master.

So it seems I am missing some importand point in the cluster configuration.

Anyone able to share some insight?

wobi

Accepted Solutions (0)

Answers (4)

Answers (4)

omkarsambare
Employee
Employee

Commentary and Platform search run on the services hosted by APS. There is some configuration issue in the environment.

If you have APS installed on all the nodes then the Commentary configuration of DB(if used separate DB) should be done on all the nodes.

In Case of Platform search the Master index location should be accessible from all the APS hosting Platform search service. Plus it should be configured for clustered environment.

wobi
Participant
0 Kudos

For the fonts part: reinstalling all new ean fonts all over again on all the cluster servers did the trick.

- no comment

wobi

wobi
Participant
0 Kudos

Sorry to correct -but I have only one CMS and only one Filestore - that is my master! -other servers use his cms and his filestore and are members - all installed the same way - differing now in number of webiservers. - And that certain features are only available when done by the master...

- Wobi

denis_konovalov
Active Contributor
0 Kudos

it is still not a master 😉 and technically not even a cluster. it is a distributed environment with one intelligence node and one/more processing nodes.
you should run landscape report using BI Platform Support tool and check communications and server configuration comparisons to see what's different on processing node(s)

denis_konovalov
Active Contributor
0 Kudos

there are no masters in BOE cluster. All member nodes are equal.
If there are 2 CMS servers -- both will share the load etc...
If there are discrepancies -- your nodes are either not configured the same or do not have same services on them.