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Jun 24, 2020 at 04:23 AM

Promotion Exclusions not working

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hello, We have a requirement to exclude certain products from the total cart value calculation. So for example we would have a custom condition which would trigger a free gift action if the order total > 100 without including product A and product B on the order. In other words, the dollar values of the cart entries which contain product A and B need to be excluded in the cart total calculation. It appears that this dynamic condition cannot be supported with the promotion engine since when the cartRao is being populated the promotion condition parameters are not known. It should be a common requirement to exclude certain products and product types from promotion calculations/evaluations so if anyone can provide some guidance that would be greatly appreciated.