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Jun 21, 2020 at 11:34 AM

Crystal Report Intermittently Hangs When Loading Report

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Hi Everyone!

Currently I am having trouble resolving an issue that intermittently causes a report to hang.

Issue:

A customer of ours is trying to execute a crystal report, we are using SAP Crystal Reports for Visual Studio (.NET) SP18. What I am seeing is that when the customer runs the report, the rpt file continuously spins and no actual calls to the database are being made during that time. This has been reported to occur intermittently, some days are fine and others the issue occurs throughout the day with certain reports. The report is being exported to a PDF and I have verified that the no print option has been checked.

Is there anything else out there that I can do to try and debug/identify what is occurring ?

Thanks,

Mike